For undamaged articles: which articles can be returned?
- The article is as new and in its original packaging
- The article is not damaged
- You have ordered or received the wrong product
Return article in accordance with Return Policy
For defective articles: when can a claim under warranty be made?
- Article is dead on arrival
- Product defects
Return article in accordance with Warranty Provisions
Damage caused by improper handling is not covered by the warranty. All costs arising from processing wrongful warranty returns will be charged.